Industrial Supply Blog

Introducing the new RMI: 4 Reasons why you’ll love our updated look

Sep 12, 2017 8:00:00 AM

Rocky Mountain Industrial Supply

Welcome to RMI

If you know Rocky Mountain Industrial Supply, you know that we take safety seriously. That hasn’t changed and it never will. We are still a team that’s dedicated to keeping the workforce safe in the rocky mountain region and beyond. The sole reason our company exists is because we knew that customers deserved personalized attention and expert support. Our founder staked his career on that belief. Today, Shelly Golay, son CJ and the rest of our team honor that philosophy by providing the best customer experience possible.

We know how to deliver quality products and exceptional customer service that the workforce relies on. So, while we continue to put customer relationships first, we made a few changes to make your experience even better.

We still want to see you walk through our doors and say hello. We will always be here and ready to provide you with the kind of support that you need to do your job safely. We will continue to provide that one-on-one buying experience that you’ve come to expect. But, we know that you need additional options as well. So, we decided to freshen up our look and update a few things on our website. And we couldn’t wait to share all the exciting news with you. Check out all the cool things we’ve been hard at work doing!

Everything you thought you knew is about to change!

1. We Redesigned Our Website

We are all about customer service. We also know that our old site wasn’t really providing you with the best possible experience. We realize that today’s buyer is busy. Sometimes you don’t have the time to stop in and visit our Casper or Rock Spring locations. We also understand that many consumers do their shopping and researching online. So, we took the initiative to improve our website and make it the best we possibly could.

We created an updated website that is easier to navigate in order to help you find the products you need quickly. There’s nothing more frustrating that wanting to purchase something online and then not be able to find what you are looking for. You don’t have time to waste, so we made it easy for you with a cleaner design that’s easy on the eyes and easy to explore.

2. Downloadable Informational Resources

Here you will find valuable information about the things that impact you and your industry. We’ve done our research and gathered helpful information, facts, statistics and tools that you can use as your own personal resource. For our very first downloadable report, we’ve created the State of Oil & Gas in Wyoming: 2017 Edition.

We’re so proud of our home and its rich history in the oil and gas industry that we wanted to showcase all the cool information that we were able to gather. We included the early history of the oil trade in Wyoming, current trends that are impacting the industry and new opportunities that are on the horizon.

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Keep on the lookout for other downloadable resources that we will create for you. We will often ask our customers what specific challenges they are facing and then work to provide information that can provide clear and helpful answers.

3. RMI Blogs

The best customer is an informed customer! We want to provide honest and straightforward answers to the biggest safety challenges that people face. Our goal is to give you an opportunity to be informed about the equipment you buy. We’ll also keep you up-to-date on regulation changes and industry news. We’ll be posting a blog every Tuesday to bring you relevant and informative articles that address your key concerns. So keep your eyes peeled for helpful and entertaining articles coming your way. Some examples of upcoming blogs are "Fire safety in the oil field" and "The Dangerous Life of a Roughneck: The truth about oil drilling safety hazards". And we’re excited to bring them to you.

We would love for you to share your biggest safety questions with us. By letting us know what your biggest challenges are, we can help you find the best answers and solutions to those pain points. Your insight is very valuable to us. 

4. RMI Social

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We don’t want to be a faceless company. That’s just not us. WE’RE REAL PEOPLE TOO! We want to interact with you. We want to know that you are more than satisfied with the level of service you received. We want you to be ecstatic!

When you work in safety, you have no choice but to become close with your customers. That’s the best part of what we do. When you can provide life-saving equipment to your customers, it creates a stronger relationship than many other companies get to experience. We are going to keep building those relationships. We want to share more about ourselves and we hope that you do the same. Feel free to comment, like, share and ask questions. We’re here to help! Find us on social media and see what we’re up to.

Here’s what you can gain from following us:

  • A glance into the inner workings of RMI. Look for behind the scenes pictures and updates of what’s going on in our company.
  • We’ll keep you up-to-date on the hottest and most innovative personal protective equipment in the industry.
  • Every time we post a new blog, you’ll be the first to know!
  • Useful safety tips.
  • Want to know what’s going on in the Rockies? We’ll even give you the scoop on local events!

You can find us on these social platforms:

 Let's be friends on Facebook Follow RMI on TwitterConnect with RMI on LinkedIn  

Why We’ve Reinvented Ourselves

We may have freshened up our look, but we are still the same people who are passionate about keeping you safe. We want to continue to build strong and meaningful relationships with you. That’s the only way we can be sure that we are doing our jobs—and doing them well. We value your insight and we use that to help us continually improve.  

We redesigned several aspects of our digital presence because it allows us to be more involved with you. We still want you to visit us in person. But, now you have tools at your fingertips to help you make the best safety decisions for yourself and those you care you about.

We care about your safety. It’s that simple.

This is our way to elevate the level of service that we provide to our loyal customers—because without you, there wouldn’t be a Rocky Mountain Industrial Supply. Let us know what you think about our new look and updated features! And please keep us informed of any ways that we can better serve you.

 

Topics: Rocky Mountain Industrial Supply News

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